mei4dPrivacy Policy

This page describes what we collect when you use mei4d and how we keep that data protected. We at mei4d handle your personal information according to applicable data-protection law in your jurisdiction. Our commitment is transparency: you should understand exactly what data moves through our platform, who has access to it, and how long we keep it.

When you open an account on mei4d, deposit funds via DANA, e-wallet, mobile banking, or another payment method, or place a bet on Liga 1 or live blackjack, you share information with us. We do not sell that data. We use it only to verify your identity, process your transactions, detect fraud, and provide customer support.

What We Collect on mei4d

We collect your email address, phone number, and full name during signup. We ask for your date of birth and residential address to verify your identity and comply with local gaming regulations. If you deposit money, we record your payment method — but we do not store your card number or banking credentials directly. Payment processors such as DANA, e-wallet, and mobile banking handle that information on their own servers.

We also collect technical data: your IP address, device type, browser version, and the pages you visit on mei4d. This helps us detect unusual access patterns, prevent account takeover, and optimize the platform for mobile devices. We log your betting history, deposits, withdrawals, and customer-support tickets. This record is essential for dispute resolution and regulatory compliance.

Cookies are small text files stored on your device. We use them to keep you logged in, remember your preferences, and measure how many users visit our sportsbook or live-dealer tables. You can disable cookies in your browser settings, though some features of mei4d may work less smoothly without them.

How We Use Your Data

Our primary use is account verification. We need your identity documents — passport, ID card, or driving license — to confirm you are who you claim to be and that you meet the legal age and residency requirements in your jurisdiction. This process protects both you and us from fraud and underage access.

We use your data to process deposits and withdrawals. When you transfer funds to mei4d via local payment or online payment, or request a payout to your e-wallet or mobile banking account, we match your banking details to your account and route the transaction correctly. We keep records of every transaction for your own accounting and for regulatory audits.

We also use your data for account security. Two-factor authentication, password reset, and login alerts rely on your email and phone number. If someone tries to access your account from an unknown location, we may freeze the session and ask you to verify yourself. This protects your balance.

Third Parties and Data Sharing

We work with payment processors, identity-verification services, and fraud-detection partners. These third parties may see your name, email, and transaction details, but only to perform their specific function. We do not allow them to use your data for marketing. We also comply with law-enforcement requests in your jurisdiction: if a court order arrives, we may disclose account information to authorities.

Our servers are located in multiple regions, including outside Southeast Asia. This means your data may be transferred to facilities in other countries. We apply the same security standards everywhere we operate, but you should know that data stored outside your home country may be subject to different legal frameworks.

Your Rights and Choices

You have the right to access, correct, or delete your personal data. If you believe your information is inaccurate, contact us and we will update it. If you wish to close your mei4d account, we will disable login access within one business day. We retain transaction records for legal and regulatory purposes, typically for five years or as required by local law.

You can opt out of non-essential communications — for example, promotional emails about Idul Fitri bonuses or Piala Indonesia betting promotions. Marketing preferences can be changed in your account settings. However, we will always send you transactional messages, such as withdrawal confirmations or security alerts.

Data Security and Retention

We encrypt data in transit using industry-standard TLS protocols. Our live-dealer streams, sportsbook odds, and account pages are all protected by HTTPS. We use firewalls, intrusion-detection systems, and regular security audits to prevent unauthorized access. However, no online system is completely risk-free, and we cannot guarantee absolute security.

We keep your email and phone number for as long as your account is active. If you close your account, we retain it for one year to handle chargebacks and disputes. Transaction records, including your deposit and withdrawal history, are kept for five to seven years to comply with financial regulations and anti-money-laundering laws. Identity documents you uploaded are stored securely and deleted after verification is complete, unless we are required to retain them by law.

Updates to This Policy

We may update this privacy policy to reflect changes in our services or applicable law. We will notify you by email if a material change occurs. Continued use of mei4d after any update means you accept the new terms. If you have questions about how we handle your data, contact our support team. Our service is available only where local law permits. We are committed to transparency and compliance across all supported jurisdictions in Southeast Asia.